Returns

If your box arrives crushed, opened or the bars are in poor condition, send us a photo within 14 days and we’ll replace the box or refund it in full — whichever you prefer. You don’t need to return anything.

Because our bars are perishable food, we can’t resell returned stock. Under UK consumer law, perishable goods are exempt from the standard 14-day change-of-mind return. If your box is still sealed and unopened we’ll always try to help, so please ask.

If we sent the wrong thing, or the count is short, tell us and we’ll dispatch the correct order immediately at no cost.

Cancel, pause or skip any time before your next dispatch day and you won’t be charged. If a renewal charge slips through after you’ve asked to cancel, we refund it in full.

Email hello@standardsnutrition.co.uk with your order number and, where relevant, a photo. Refunds go back to your original payment method within 5–10 working days.